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Hello.
I am afraid that I have some bad news about a side-effect from our recent migration to a server with considerably higher capacity than previously.
I have been informed that Google has not yet accepted our new host server's IP address for automatic emails, such as selected notifications for discussion thread updates, or much more importantly, two-factor authentication messages for when you need to log in to this forum, which is required once every month if I have understood correctly. We seem to already be on our way to get accepted by Google again, but we unfortunately do not yet know exactly how long this will take.
However, the good news are that we have progressed sufficiently to apparently simply have our forum's automated login emails being moved to your spam folders, rather than not being seen at all.
Some of our members, including staff, have already been unable to log in to our forum, due to that sessions here only last for up to a month, so I would strongly suggest that they try to log in once again, carefully browse through their spam folders to check for authentication emails, and always mark our messages as not being spam if they find them, in order to help both themselves and our forum as a whole, so it gets fully accepted again more quickly.
In case you can not find our emails in your spam folders either, I was told that the emails might be delayed by up to 24 hours, but I may have misunderstood.
If any of our members for some reason do not receive our automated emails in your spam folders either, and you are still logged in to our forum, currently use two-factor authentication via email, and you haven't written down or forgot where you placed your emergency backup codes, it seems like a good idea to download the Authy app, and switch to using that as your extra two-factor authentication safety net instead for the time being.
authy.com
Here is further information from my very recent discussion with our forum system manager:
Also, please take note that it is extremely late in the night for me here in Sweden, so I will unfortunately not be able to answer any questions for many hours, and would greatly appreciate if you all try to avoid making unconstructive comments or agitating each other in the meantime.
Please try to help us figure out useful and constructive solutions instead if possible. Thank you.
I am afraid that I have some bad news about a side-effect from our recent migration to a server with considerably higher capacity than previously.
I have been informed that Google has not yet accepted our new host server's IP address for automatic emails, such as selected notifications for discussion thread updates, or much more importantly, two-factor authentication messages for when you need to log in to this forum, which is required once every month if I have understood correctly. We seem to already be on our way to get accepted by Google again, but we unfortunately do not yet know exactly how long this will take.
However, the good news are that we have progressed sufficiently to apparently simply have our forum's automated login emails being moved to your spam folders, rather than not being seen at all.
Some of our members, including staff, have already been unable to log in to our forum, due to that sessions here only last for up to a month, so I would strongly suggest that they try to log in once again, carefully browse through their spam folders to check for authentication emails, and always mark our messages as not being spam if they find them, in order to help both themselves and our forum as a whole, so it gets fully accepted again more quickly.
In case you can not find our emails in your spam folders either, I was told that the emails might be delayed by up to 24 hours, but I may have misunderstood.
If any of our members for some reason do not receive our automated emails in your spam folders either, and you are still logged in to our forum, currently use two-factor authentication via email, and you haven't written down or forgot where you placed your emergency backup codes, it seems like a good idea to download the Authy app, and switch to using that as your extra two-factor authentication safety net instead for the time being.
Authy vs. Google Authenticator - Authy
With every breach, every hack, every lost or stolen phone, online users have a similar thought: “I hope my private data didn’t just leak into the vast and very dark internet.” There’s a good reason to fear: once your personal data is out there, it’s out there for good. That’s why online security...
authy.com
Here is further information from my very recent discussion with our forum system manager:
Also, please take note that it is extremely late in the night for me here in Sweden, so I will unfortunately not be able to answer any questions for many hours, and would greatly appreciate if you all try to avoid making unconstructive comments or agitating each other in the meantime.
Please try to help us figure out useful and constructive solutions instead if possible. Thank you.
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