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Yes, I think that both of them should be used as a first option, and regularly patrolled by all of our calc group members, who should give thumbs up to the requests that they have handled already, so duplicate work is mostly avoided.The Calculation Evaluation Request thread does exist for a good reason. It'd likely be unsustainable if this thread didn't exist and the first thing people did when making a new calc was to directly contact all the Calc Group members they could - with the volume of calculations being made for different characters and verses over time, this would result in periods of needlessly high pressure for tasks that could be dealt with in a much cleaner, more systematic way.
Yes, but a few of them mentioned in private conversations that they are being constantly spammed by requests, so it should at least be used first after the main option has been tried and failed, and attention should probably be given to if a calc group member's forum message wall is already crowded with requests, so the requests are distributed more evenly among our calc group members.However, it's not necessarily always a problem to contact Calc Group members directly for help with evaluations on their message wall. A fair few Calc Group members have already commented on this thread with their experiences, and while it's not universal, most have noted that they don't mind (as long as they aren't being spammed, obviously). While perhaps not a perfectly equivalent situation (as I'm not Calc Group myself), I do often get contacted on my message wall for staff input with CRTs, and I'm often more than happy to lend a hand. Staff members are people users of the site should be able to contact directly for help; we're supposed to be dependable, reliable people who keep our respective fields of the site running smoothly. While we are ultimately volunteers, and may have other duties of greater importance than site matters, I think it's a reasonable expectation of me and other Thread Moderators to be willing and able when threads need to be moderated, in the same way I'd hope Calc Group members are willing and able to assist with calculations.
Okay. Would 1 month be a more reasonable timeframe then?With all this in mind, I don't think it's reasonable to block off directly contacting Calc Group members as an option for only the most extreme circumstances. Preferably, our rules should direct people to go to the Calculation Evaluation thread first, and to contact Calc Group members only if they fail to get a response within a reasonable timeframe. To be frank, 2 months seems like far too wide of a timeframe just to be allowed to do something that a lot of people don't mind you doing in the first place.
We already have such a function installed via all members' personal user settings. You can check my forum message wall for an example.On a connected topic, I believe it would be worthwhile for users to be able to list some form of "Current Status" to their message walls. As in, a message to say (whether temporarily or permanently) if they are okay with being contacted, or if they are only okay with being contacted for specific matters (i.e.: "Temporarily inactive, do not contact for now", "Only contact for moderation, not evaluations", or "Please leave calculation evaluation requests in the thread, do not contact directly"). People can technically just add their own messages to their message wall to do this, but it means such statuses could get buried under other messages.
Anyway, thank you for your very sensible and levelheaded evaluations.