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Ditto.I Agree with Random here, though i think he merely meant it as advice. I have pointed it out before that user in question uses MTL to communicate and the wording comes off as bit rude sometimes unintentionally as a result. So while his post is unnecessary, but given that he has to reply alone, i think i understand the reasoning behind his comment. So i don't think amy action would be necessary here.
It is difficult with the language barrier, but it does seem from their elaborations here that they only meant it as a preference, and on its own wanting knowledgeable staff is not an unreasonable preference to have.